The principle of reciprocity describes our innate tendency to repay favors, gifts, and offerings. Psychologist Dr. Robert Cialdini identified it as a key principle of persuasion. When we receive something, we feel pressure to give something back and maintain balance. Persuaders leverage this rule by providing something small upfront, counting on it to carry weight later when they request something more substantial. The reciprocity rule taps into our desire to discharge perceived debts. Receiving a concession puts us in a bind if we don’t want to owe anyone. So we find ourselves inclined to return the initial favor rather than deal with the discomfort of an imbalance.
Here are some examples of how it works:
In the marketing world, we can take advantage of this principle using lead magnets. By providing something small upfront, our prospect will be more likely to buy our main offer.
Here are five examples of effective lead magnets:
Ebooks – Offering an informative, educational ebook (like a guide or report) allows you to demonstrate knowledge and expertise. It establishes trust and authority on a topic, prompting leads to opt-in.
Checklists – Checklists simplify complex processes. By providing one for free, you present value upfront. Checklists are portable and actionable, making for an attractive lead magnet.
Templates – Like checklists, templates do the work for the user by providing a framework to follow. Things like spreadsheets, editable documents, and project plans serve as highly useful lead magnets.
Resource Lists – Curation works well to attract leads, because scouring the internet for the best tools/resources takes time. So providing a pre-compiled list saves effort and energy.
Webinars – Webinars that provide training or know-how are an easy way to demonstrate value. And requiring an email to register gives you a coveted lead to continue nurturing post-webinar.
As a master of the principle of reciprocity, I need you to generate 5 lead magnet ideas for my <your product/service>
Here is what:
< your product/service information>
This is the target market I am selling to:
<insert target market>
Now, please generate 5 lead magnets: